Why Outsourcing
Many organisations resort to outsourcing strategies in order to purchase services cost-effectively and to be able to focus more on their own competencies. It is a management tool for redefining and re-energizing the organization & helps companies focus on their core business by assuming some or all of its non-core functions.
In the course of globalization, and the constant development of the Internet, it is easier than ever for organisations to hand over a more or less large part of their process to other KPO businesses. Those who use outsourcing properly can speed up workflows and improve their products or services, so it is possible to counter the growing competition.
In the words of Lee Kuan Yew, Former Prime Minister of Singapore - “If you deprive yourself of outsourcing and your competitors do not, you’re putting yourself out of business.